TRIBEO TERMS OF USE 

Effective Date: 18 February 2026 

1. Acceptance and Binding Agreement 

These Terms of Use («Terms») constitute a legally binding agreement between you and [NUMERATOR ECUADOR ENTITY] («Company,» «we,» «us,» or «our») governing your access to and use of the Tribeo mobile application and related services (collectively, the «Services»). By downloading, installing, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. 

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICES. 

2. Definitions 

«Account» means your registered user account for the Services.  

«Barcode Data» means all product identification information, universal product codes (UPCs), product descriptions, pricing information, manufacturer details, category classifications, location data, timestamps, and any other data, metadata, or information captured, generated, or derived through the barcode scanning features of the Services, including but not limited to information obtained from third-party databases or services in connection with scanned products. 

«Content» means all text, data, information, software, graphics, photographs, and other materials available through the Services.  

«Rewards» means points, cash, gift cards, or other incentives earned through the Services.  

«Surveys» means questionnaires, polls, product scans, and any other data collection instruments or activities we provide or request through the Services.  

«User Content» means any content, including Surveys, Barcode Data, survey responses, scanned product information, and any other data or materials that you submit, upload, or transmit through the Services. 

3. Eligibility and Account Registration 

3.1 Age Requirements. You must be at least 18 years of age and have the legal capacity to enter into binding contracts under local law. By using the Services, you represent and warrant that you meet these requirements. 

3.2 Account Creation. To use the Services, you must create an Account by providing accurate, current, and complete information. You may maintain only one Account per person. Creating multiple Accounts is strictly prohibited and may result in immediate termination of all Accounts. 

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must immediately notify us of any unauthorized use of your Account or any other breach of security. 

3.4 Account Verification. We reserve the right to verify your identity and eligibility at any time and may suspend or terminate your Account if verification fails or if you provide false information. 

4. License and Restrictions 

4.1 Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Tribeo application on devices you own or control solely for your personal, non-commercial use. 

4.2 Restrictions. You shall not, and shall not permit others to: 

  • Modify, adapt, alter, translate, or create derivative works of the Services 
  • Reverse engineer, disassemble, decompile, or otherwise attempt to derive source code from the Services 
  • Remove, alter, or obscure any proprietary notices on the Services 
  • Use the Services for any commercial purpose or on behalf of any third party 
  • Access or use the Services through automated means, including bots, scrapers, or similar technologies, or use automated tools to complete Surveys or submit Barcode Data 
  • Circumvent or attempt to circumvent any security measures or access controls 

5. Surveys, Barcode Scanning, and Rewards 

5.1 Eligibility Requirements. To become eligible for Rewards in any given month, you must scan barcodes of products across twelve (12) distinct product categories designated by us. We reserve the right to modify the required categories, the number of categories, and the eligibility criteria at any time in our sole discretion. Scans must be of physical products you have personally purchased, be submitted within 14 days of the purchase date, not be duplicates of previously submitted purchases.  Scanned barcodes must be legible and correspond to valid product identifiers. Scans must be completed within the applicable monthly eligibility period. You must complete scans across all designated product categories to achieve eligibility 

5.2 Surveys. We may from time to time invite you to complete Surveys. Survey availability, frequency, and eligibility criteria are determined by us in our sole discretion. Failure to complete Surveys when requested may affect your eligibility for Rewards or continued participation in the Services.  

5.3 Rewards Program. We offer a tiered Rewards program based on your consecutive months of eligibility: 

  • Bronze Classification: Requires three (3) consecutive months of eligibility 
  • Silver Classification: Requires four (4) consecutive months of eligibility 
  • Gold Classification: Requires nine (9) consecutive months of eligibility 
  • Higher classifications earn greater Rewards; specific reward values are determined by us in our sole discretion and communicated through the Services 
  • We reserve the right to modify reward rates, eligible retailers, and redemption options at any time with reasonable notice 

Classifications reset immediately to the beginning upon failure to maintain eligibility in any given month, with no grace periods or exceptions. 

Rewards have no cash value until redeemed, are non-transferable, cannot be sold or exchanged, and expire if not redeemed within time periods determined by us in our sole discretion; we reserve the right to modify reward values, suspend reward accumulation, and void all unredeemed Rewards upon any violation of these Terms. 

5.4 Fraud Prevention. You may not submit Barcode Data or Survey responses that are: 

  • Fraudulent, fabricated, or manipulated in any way 
  • From products you did not personally purchase or surveys you did not personally complete 
  • Generated through automated means, bots, or scripts 
  • Duplicates or copies of previously submitted data  
  • False, misleading, or intentionally inaccurate 

Violation of this section may result in immediate Account suspension and forfeiture of all unredeemed Rewards. 

6. Data Collection and Use 

6.1 Data Processing. We collect, process, and use your personal data and User Content as described in our Privacy Policy and as necessary to provide the Services, including: 

  • Survey responses, Barcode Data, and purchase behavior analysis 
  • Device information and usage analytics 
  • Location data (with your consent) 
  • Demographic and preference information 

6.2 Advanced Analytics. We use advanced technologies, including artificial intelligence and machine learning, to analyze data patterns, improve Services, and provide personalized experiences. This may include creating synthetic data and anonymized user profiles for research and development purposes. 

6.3 Data Rights. You may request access to, correction of, or deletion of your personal data in accordance with applicable data protection laws and our Privacy Policy. 

7. User Obligations and Prohibited Conduct 

7.1 General Obligations. You agree to: 

  • Comply with all applicable laws and regulations 
  • Provide accurate and truthful information 
  • Use the Services only for their intended purpose 
  • Respect the rights of other users and third parties 
  • Maintain the security of your Account credentials 

7.2 Prohibited Activities. You shall not: 

  • Violate any applicable laws, regulations, or third-party rights 
  • Submit false, misleading, or fraudulent information 
  • Engage in any form of harassment, abuse, or harmful conduct 
  • Attempt to gain unauthorized access to our systems or other users’ Accounts 
  • Interfere with or disrupt the Services or our servers 
  • Use the Services to transmit malware, viruses, or other harmful code 
  • Engage in any activity that could damage our reputation or business interests 

8. Intellectual Property Rights 

8.1 Our Rights. All intellectual property rights in the Services, including software, trademarks, logos, content, and analytics models, belong to us or our licensors. Nothing in these Terms transfers any ownership rights to you. 

8.2 User Content License. By submitting User Content, including Survey responses and Barcode Data, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and otherwise exploit such content for any purpose, including operating, improving, and promoting the Services, conducting market research, and creating aggregated and anonymized data products. 

8.3 Feedback. Any feedback, suggestions, or ideas you provide regarding the Services become our property and may be used without compensation or attribution. 

9. Third-Party Services 

The Services may integrate with or link to third-party services, websites, or applications. We are not responsible for and do not endorse any third-party services. Your use of third-party services is governed by their respective terms and privacy policies. 

10. Service Availability and Modifications 

10.1 Availability. We strive to maintain Service availability but do not guarantee uninterrupted or error-free operation. We may suspend or discontinue the Services at any time for maintenance, updates, or other business reasons. 

10.2 Modifications. We reserve the right to modify, update, or discontinue any aspect of the Services at any time without prior notice, except as required by applicable law. 

11. Account Suspension and Termination 

11.1 Termination by Us. We may suspend or terminate your Account immediately and without notice if you: 

  • Breach any provision of these Terms 
  • Engage in fraudulent or illegal activities 
  • Violate applicable laws or regulations 
  • Remain inactive for more than 12 consecutive months, or 
  • Engage in any conduct that we determine, in our sole discretion, is harmful to the Services, other users, our business interests, or our reputation. 

11.2 Termination by You. You may terminate your Account at any time by contacting our support team or using in-app deletion features. 

11.3 Effect of Termination. Upon termination, your right to use the Services ceases immediately, and we may delete your Account and associated data. Unredeemed Rewards will be forfeited unless prohibited by law. 

12. Disclaimers and Warranties 

12.1 «AS IS» BASIS. THE SERVICES ARE PROVIDED «AS IS» AND «AS AVAILABLE» WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. 

12.2 No Guarantees. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. 

13. Limitation of Liability 

13.1 Liability Cap. To the maximum extent permitted by Ecuadorian law, our total liability to you for all claims arising from or relating to these Terms or the Services shall not exceed fifty dollars ($50.00) USD. 

13.2 Excluded Damages. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, regardless of the theory of liability and whether we have been advised of the possibility of such damages. 

14. Indemnification 

You agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to: 

  • Your use of the Services 
  • Your violation of these Terms 
  • Your violation of any applicable laws or third-party rights 
  • Any User Content you submit 

15. Governing Law and Dispute Resolution 

15.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of Ecuador, without regard to conflict of law principles. 

15.2 Jurisdiction. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of Ecuador. 

15.3 Consumer Rights. Nothing in these Terms limits any mandatory consumer protection rights under Ecuadorian law. 

16. Force Majeure 

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or technical failures. 

17. Modifications to Terms 

We may update these Terms from time to time. Material changes will be notified at least 30 days in advance via in-app notice or email. Continued use of the Services after such changes constitutes acceptance of the modified Terms. 

18. Severability and Waiver 

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any provision shall not constitute a waiver of that provision or any other provision. 

19. Entire Agreement 

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings. 

20. Contact Information 

For questions about these Terms or the Services, contact us at: 

  • Email: [      ] 
  • Address: [      ] 
  • Phone: [      ]